Privacy Policy
1. Introduction
At Pranveda Private Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order or interact with our website, we may collect:
- Full name
- Phone number
- Email address
- Shipping and billing address
b) Payment Information
- Payments are processed via secure third-party gateways
- We do not store your card, UPI, or banking details
c) Technical & Usage Data
We automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring website
d) Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Deliver personalized ads
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate order updates and customer support
- To improve website performance and user experience
- To send promotional emails, SMS, or WhatsApp messages (only if you opt-in)
- To prevent fraud and ensure website security
4. Sharing of Information
We respect your privacy and do not sell your personal data.
However, we may share your information with:
a) Service Providers
- Payment gateways
- Courier and logistics partners
- IT and website service providers
b) Legal Authorities
If required by law or to protect our legal rights.
5. Data Security
We implement reasonable security measures to protect your personal information from:
- Unauthorized access
- Misuse
- Loss or alteration
However, no online platform can guarantee 100% security.
6. Data Retention
We retain your personal data only for as long as necessary:
- To fulfill orders
- To comply with legal obligations
- To resolve disputes
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect data
- Request deletion of your data
- Opt-out of marketing communications at any time
To exercise these rights, contact us at the email provided below.
8. Cookies Policy
We use cookies to:
- Remember your preferences
- Improve website performance
- Run marketing campaigns
You can disable cookies via your browser settings, but some features may not function properly.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for:
- Their privacy practices
- Their content or policies
Users are advised to review their privacy policies separately.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
- Changes will be posted on this page
- Continued use of the website implies acceptance of updates
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Address : 400A, 4th Floor 12, Ajit Singh Green Park, Near Green Park Metro Station, Commercial Complex, New Delhi, South Delhi, Delhi – 110016, India
Phone : +91 9911555923
Email: support@pranveda.in