Enjoy exclusive discounts on herbal wellness!
Privacy Policy
Pranveda website is owned by PRANVEDA, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Pranveda, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Pranveda website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Pranveda, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via pranvedaindia@gmail.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to pranvedaindia@gmail.com.
PRANVEDA Refund and Returns Policy
At PRANVEDA, we prioritize the quality and safety of our products. Due to the nature of our offerings, we do not accept any returns, refunds, or replacements once the product has been delivered. Please review the policy details below:
No Refunds or Replacements
All sales are final. Once an order is delivered, we are unable to accept returns or provide refunds or replacements.
Exceptions to this policy are made only in the case of products delivered in a damaged or defective condition. In such cases, you must notify us within 48 hours of delivery with clear evidence (e.g., photos or videos).
Important Notes
Product Condition:
Claims for damaged or defective goods must be supported with proper documentation and proof.
Unsealed or partially used products will not qualify for any resolution.
Non-Returnable Products:
Due to hygiene and health concerns, food and consumable items like Moringa powders and related products are strictly non-returnable once delivered.
PRANVEDA Shipping Policy
At PRANVEDA, we strive to deliver your orders promptly and efficiently. Below are the details of our shipping policy:
Shipping Methods:
All orders are shipped via registered domestic courier services and/or India Post Speed Post to ensure safe and timely delivery.Order Processing Time:
Orders are processed and delivered within 2 to 5 business days from the date of order placement and/or payment confirmation, unless a different delivery date is agreed upon at the time of order confirmation. Delivery times are subject to the norms of the courier service or postal authority.Delivery Address:
Orders will be delivered to the address provided at the time of purchase. Please ensure the correct and complete address is provided to avoid any delays or delivery failures.Delivery Confirmation:
A confirmation email will be sent to your registered email ID once your order is shipped. This email will include tracking details, if available, to help you monitor your shipment.Shipping Costs:
Any shipping costs charged during the checkout process are non-refundable, even in cases of return or order cancellation.Delivery Delays:
PRANVEDA is not responsible for any delays caused by courier services or postal authorities. However, we will assist in tracking your shipment and resolving any issues to the best of our ability.Customer Support:
For any concerns or assistance related to shipping, please contact our helpdesk at:Email: pranvedaindia@gmail.com
WhatsApp/Phone: +91 6359204851
Your satisfaction is our priority, and we are committed to ensuring a seamless shopping experience with PRANVEDA.
Terms & Conditions
This document is an electronic record under the Information Technology Act, 2000, and applicable rules. By accessing or using the PRANVEDA website (https://pranveda.in) or its services, you agree to abide by these Terms & Conditions, which are legally binding.
User Responsibility: You must provide accurate and complete information during registration and are responsible for all actions performed through your account. It is your responsibility to maintain the confidentiality of your login credentials.
Content Ownership: All content, including design, layout, graphics, and trademarks on the PRANVEDA platform, is proprietary to PRANVEDA. Unauthorized use of the platform's content for commercial purposes is strictly prohibited and may lead to legal action.
Platform Usage: By using the platform, you agree to comply with all applicable laws and regulations. Unauthorized activities, including hacking, transmitting viruses, or violating intellectual property rights, are strictly prohibited.
Third-Party Links: The platform may include links to external websites for your convenience. PRANVEDA does not endorse or guarantee the content, accuracy, or reliability of third-party websites and is not responsible for any loss or damage incurred from their use.
Liability: PRANVEDA shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the platform, including errors, interruptions, or inaccuracies in content. Your use of the platform is entirely at your own risk.
Indemnity: You agree to indemnify and hold harmless PRANVEDA, its partners, employees, and affiliates from any claims, damages, or legal proceedings arising from your breach of these terms or misuse of the platform.
Force Majeure: PRANVEDA is not responsible for delays or failures caused by events beyond its reasonable control, such as natural disasters, strikes, or technical issues.
Jurisdiction: These Terms & Conditions are governed by the laws of India, and disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
Modifications: PRANVEDA reserves the right to modify these Terms & Conditions at any time. Users are encouraged to review this page periodically for updates.
PRANVEDA Address
Registered Office:
111-T, Viratnagar Society,
Kalikund, Dholka, Ahmedabad,
Gujarat, 382225, India
For inquiries, you can contact us at:
Email: pranvedaindia@gmail.com
Phone/WhatsApp: +91 6359204851